Reliant Octel 200 and Octel 300 Message Servers PB6001401 Manuale Utente Pagina 104

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3-4
Installation and Maintenance
Volume
Octel Overture 200/300 Serenade 3.0
PB60014–01
Acting
as a Message Center
The
Octel Overture 200/300 can also be set up to answer forwarded calls and act as a message center
. For
example, a company with a service provider
Centrex service already has a means of getting calls directly
to an extension. When the extension is busy or does not answer
, the extension can be forwarded to an
Octel Overture 200/300 hunt group to take a message. Ports receiving forwarded calls are configured in
CX mode. The Octel Overture 200/300 does not attempt to call the extension number entered by the
caller but immediately goes to that extension’s mailbox and of
fers to take a message.
The attendant may also extend callers to a port to allow them to leave a voice message. This port is
configured as MX mode. As with CX mode, it does not call the extension number entered but goes to that
extension’
s mailbox and of
fers to take a message.
Using the DID/E&M T
runk Interface
DID
and E&M trunks are wired through the DID/E&M Trunk Interface so that it can monitor the
progress of those calls. If appropriate, the interface diverts the call to the Octel Overture 200/300 for call
coverage. The DID/E&M T
runk Interface and the Octel Overture 200/300 communicate via an RS-232C
serial link. Ports receiving calls from the DID/E&M T
runk Interface can be in any mode. The Octel
Overture 200/300 handles the call based upon information sent by the DID/E&M T
runk Interface module.
Refer to the
DID/E&M T
runk Interface Installation and Maintenance
manual
for more information about
how the DID/E&M T
runk Interface works.
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